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Terms of Service

Last updated: January 2026

1. Agreement

By accessing or using the Estate Agent Portal ("Service"), you agree to these Terms of Service. If you do not agree, do not use the Service.

2. Service description

The Service provides estate agents and buyers with transaction tracking, communication, and document sharing tools for property purchases.

3. Accounts

  • You are responsible for maintaining the confidentiality of your login credentials.
  • You agree to provide accurate information and keep your account details up to date.
  • Buyers are invited by estate agents; unauthorised access is prohibited.

4. Acceptable use

  • Do not upload unlawful, harmful, or infringing content.
  • Do not attempt to access data that is not assigned to you.
  • Do not disrupt or attempt to compromise the Service.

5. Data and privacy

Our Privacy Policy explains how we collect and process personal data.

6. Availability

We aim to keep the Service available, but availability may be interrupted for maintenance, upgrades, or unforeseen issues.

7. Limitation of liability

To the maximum extent permitted by law, The Property Gateway is not liable for indirect or consequential losses resulting from the use of the Service.

8. Termination

We may suspend or terminate access if these terms are violated. You may request account deletion at any time by contacting support.

9. Governing law

These terms are governed by the laws of the United Kingdom.

10. Contact

Questions about these terms can be sent to support@thepropertygateway.com.